December 20th, 2009

unsavoury strategies in menu design

mmmm

Consultant Gregg Rapp tells clients to “omit dollar signs, decimal points, and cents … It’s not that customers can’t check prices, but most will follow whatever subtle cues are provided.”

If a restaurateur has his wits about him, he’s using his menu to manipulate you and make your dining choices the most profitable. So it seems in this feature at the New York Times.


0 Comments »

No comments yet.

RSS feed for comments on this post.

Leave a comment






Powered by Wordpress. Theme info.
Original content © MMIX Jonathan Beaton, all rights reserved.